Our firm offers a wide range of services to our individual and business clients. Because our firm is relatively small, our clients benefit by getting personalized, quality service that is beyond comparison. Below we have listed the services that we offer to our clients along with a brief description.
As the list below is by no means all-inclusive, please feel free to inquire about a service if you do not see it listed. If it is not a service we provide, we would be more than happy to refer you to a qualified professional.
Networking Solutions
Home or Office
Network Installation & Troubleshooting - Do you have more
than one computer? Do you want them all to share the same
Internet connection. With a wired or wireless LAN (Local
Area Network) you can do that and more. Riley's Accounting
& Computing Services can assist you in accessing the
Internet, sharing files, and printing to a single printer -
all from any computer on your network. In
addition, Riley's Accounting & Computing Services
can troubleshoot your existing network or help you go
wireless, allowing you to browse the Internet and print files
from your living room or even the back yard. Let Riley's
Accounting & Computing Services construct a network that
fits your lifestyle!
System Protection/Internet Setup and Security
Virus/Spyware/Adware Protection, Scan and Removal -
Riley's Accounting & Computing Services can scan your
entire hard drive and remove unwanted items that slows your
personal computer and threatens the
confidentiality of your personal and private information.
Riley's Accounting & Computing Services will teach you
how to keep your computer spotless and secure to prevent
future outbreaks.
Online Child Safety - Riley's Accounting
& Computing Services will assist you in purchasing,
installing, and configuring Internet filtering software that
protects your children from Internet predators, obscene
websites, objectional chat rooms, and more.
Internet Setup - Riley's Accounting &
Computing Services will conduct a preliminary consultation
with you over the telephone to determine your Internet
connection needs (DSL, cable modem, dial-up, etc.). We then
hold a one-on-one consultation to present the available
options, including the benefits and drawbacks of each one.
Once you have made your choice, Riley's Accounting &
Computing Services can assist you in ordering your desired
package or by acquiring and setting up the hardware you need
to get connected. Once everything is set up, we will hold a
one-hour personalized training session with you that includes
basic Internet use and email setup.
Routine Maintenance and
Cleaning
System Tune-Up and
Optimization - Riley's Accounting & Computing
Services will optimize your system with hundreds of system
tweaks and enhancements that will defragment your hard drive,
accelerate your PC's performance, make Windows boot faster,
and increase your Internet and download speeds. Riley's
Accounting & Computing Services also will perform several
critical system updates, maintenance tasks, and repairs that
will correct hard drive problems, clean and optimize your
system registry, find and fix stubborn system errors, and
more. Let us keep your computer running smooth, fast, and
error free.
Physical Cleaning - When was the last time
you thoroughly cleaned your computer - inside and outside? If
it has been awhile (or never!), then you need our physical
cleaning service. Experts recommend that you clean your
computer every 3 to 6 months. Removing dust, pet hair, and
smoke buildup not only stops the spread of germs, but also
keeps your computer functioning properly, and even extends
the life of your computer by allowing it to properly cool
itself. Let Riley's Accounting & Computing Services come
out and give your computer the ultimate cleaning; we'll
remove the dust particles from inside your computer case,
spray your keyboard and mouse with compressed air, and shine
up your monitor. Your computer will look and run like new
again!
Data Recovery and Home Data
Services
Data Recovery - Riley's
Accounting & Computing Services can help you recover
email, personal documents, videos, pictures, MP3s, and more.
We can also recover data from CD and DVD media, digital
cameras, MP3 players, memory cards, and other portable
devices.
Secure Data Deletion - If you are selling, donating, or otherwise getting rid of your old computer, you must ensure that all of your sensitive data is securely erased. Riley's Accounting & Computing Services secure data deletion service can wipe your entire hard drive, or even just a few files or folders, so that the data is completely destroyed and 100% gone with absolutely no possibility of being recovered.
One-Time Data Backup - If you have never performed a backup, you could lose it all at a moment's notice to fire, theft, hard disk failure, accidental file deletion, virus infection, and more. Protect your data with Riley's Accounting & Computing Services data backup service that includes the transfer of all your important files to CD or DVD media.
Data Migration - Are you planning to
transfer data from your old computer to your new computer?
With Riley's Accounting & Computing Services data
migration service we can help you do just that. Data backup
not included.
Hardware Support
Hardware
Install/Upgrade/Repair - Riley's Accounting &
Computing Services can install or upgrade any internal
or external hardware device on your desktop or laptop
computer. Examples of hardware devices that we install or
upgrade include: hard drives, RAM (memory), network interface
cards, CPU (processor), printers, scanners, video cards,
monitors, CD-ROM drives, DVD-ROM drives, CD/DVD burners,
modems, sound cards, speakers, webcams, digital cameras, CMOS
batteries, external zip drives, and more. Hardware not
included.
Software Support
Operating System
Installation - Riley's Accounting & Computing
Services will assist you in upgrading to the latest
operating system or a fresh installation of your current
operating system. This service includes formatting, or
clearing off, your hard drive which makes your system run
smoother and brings it back up to speed. Software and data
backup/migration not included. High speed Internet required
for critical update installation.
Install/Upgrade Single Software Title - Riley's Accounting & Computing Services can install or upgrade a single software title and all critical updates on your desktop or laptop. High-speed Internet required for critical update installation. Software not included.
Install/Upgrade/Repair Software Suite -
Riley's Accounting & Computing Services can install,
upgrade, or repair one software suite and all critical
updates on a single desktop or laptop. Examples of software
suites include: Microsoft Office, Internet Security packages,
etc. High-speed Internet required for critical update
installation. Software suite not included.
Computer
Training/Tutoring
Computer
Training - Riley's Accounting & Computing
Services offers personalized training sessions relating to
basic PC skills, getting the most from your software,
navigating and searching the Internet, downloading music to
your portable MP3 player, working with your digital pictures,
and more.
PC Troubleshooting and Help
PC
Troubleshooting/Diagnostics - Riley's Accounting
& Computing Services can troubleshoot and diagnose
problems with your software, hardware, Internet, email,
operating system, and more. Through a series of system tests
and diagnostic checks, we'll get to the root of your problem
and advise you on the best possible solution.
Riley's Accounting & Computing Services can access your
computer remotely without ever coming to your location. Many
problems can be resolved by allowing us to access your system
over the Internet saving you time and money.
As you can see we offer a wide range of computer support
including computer repair, computer consulting, and general
computer help so if you cannot find what you are looking for
on this page. We can help!
Recycling Electronics
Each year,
Americans generate approximately 2.4 million tons of used
electronics, according to the U.S. Environmental Protection
Agency and the General Services Administration. Don't toss
them out with the trash. Instead, recycle electronics at a
certified "eCycling" facility, which lessens pollution and
helps support local jobs.
Improper disposal of electronics, such as illegal dumping,
can harm people and the environment through the release of
such substances as lead and mercury.
For more information about eCycling and to find local
drop-off points, visit www.epa.gov and search for
"eCycling." All visit http://www2.myecoville.com/us/pa/home for
local drop-off locations and
http://www.portal.state.pa.us/portal/server.pt?open=514&objID=589591&mode=2 for
permanent drop-off locations.