Computer Services

Our firm offers a wide range of services to our individual and business clients. Because our firm is relatively small, our clients benefit by getting personalized, quality service that is beyond comparison. Below we have listed the services that we offer to our clients along with a brief description.

As the list below is by no means all-inclusive, please feel free to inquire about a service if you do not see it listed. If it is not a service we provide, we would be more than happy to refer you to a qualified professional.

Networking Solutions
Home or Office Network Installation & Troubleshooting - Do you have more than one computer? Do you want them all to share the same Internet connection. With a wired or wireless LAN (Local Area Network) you can do that and more. Riley's Accounting & Computing Services can assist you in accessing the Internet, sharing files, and printing to a single printer - all from any computer on your network. In addition, Riley's Accounting & Computing Services can troubleshoot your existing network or help you go wireless, allowing you to browse the Internet and print files from your living room or even the back yard. Let Riley's Accounting & Computing Services construct a network that fits your lifestyle!

System Protection/Internet Setup and Security
Virus/Spyware/Adware Protection, Scan and Removal
- Riley's Accounting & Computing Services can scan your entire hard drive and remove unwanted items that slows your personal computer and threatens the confidentiality of your personal and private information. Riley's Accounting & Computing Services will teach you how to keep your computer spotless and secure to prevent future outbreaks.

Online Child Safety - Riley's Accounting & Computing Services will assist you in purchasing, installing, and configuring Internet filtering software that protects your children from Internet predators, obscene websites, objectional chat rooms, and more.

Internet Setup - Riley's Accounting & Computing Services will conduct a preliminary consultation with you over the telephone to determine your Internet connection needs (DSL, cable modem, dial-up, etc.). We then hold a one-on-one consultation to present the available options, including the benefits and drawbacks of each one. Once you have made your choice, Riley's Accounting & Computing Services can assist you in ordering your desired package or by acquiring and setting up the hardware you need to get connected. Once everything is set up, we will hold a one-hour personalized training session with you that includes basic Internet use and email setup.

Routine Maintenance and Cleaning
System Tune-Up and Optimization - Riley's Accounting & Computing Services will optimize your system with hundreds of system tweaks and enhancements that will defragment your hard drive, accelerate your PC's performance, make Windows boot faster, and increase your Internet and download speeds. Riley's Accounting & Computing Services also will perform several critical system updates, maintenance tasks, and repairs that will correct hard drive problems, clean and optimize your system registry, find and fix stubborn system errors, and more. Let us keep your computer running smooth, fast, and error free.

Physical Cleaning - When was the last time you thoroughly cleaned your computer - inside and outside? If it has been awhile (or never!), then you need our physical cleaning service. Experts recommend that you clean your computer every 3 to 6 months. Removing dust, pet hair, and smoke buildup not only stops the spread of germs, but also keeps your computer functioning properly, and even extends the life of your computer by allowing it to properly cool itself. Let Riley's Accounting & Computing Services come out and give your computer the ultimate cleaning; we'll remove the dust particles from inside your computer case, spray your keyboard and mouse with compressed air, and shine up your monitor. Your computer will look and run like new again!

Data Recovery and Home Data Services
Data Recovery - Riley's Accounting & Computing Services can help you recover email, personal documents, videos, pictures, MP3s, and more. We can also recover data from CD and DVD media, digital cameras, MP3 players, memory cards, and other portable devices.

Secure Data Deletion - If you are selling, donating, or otherwise getting rid of your old computer, you must ensure that all of your sensitive data is securely erased. Riley's Accounting & Computing Services secure data deletion service can wipe your entire hard drive, or even just a few files or folders, so that the data is completely destroyed and 100% gone with absolutely no possibility of being recovered.

One-Time Data Backup - If you have never performed a backup, you could lose it all at a moment's notice to fire, theft, hard disk failure, accidental file deletion, virus infection, and more. Protect your data with Riley's Accounting & Computing Services data backup service that includes the transfer of all your important files to CD or DVD media.

Data Migration - Are you planning to transfer data from your old computer to your new computer? With Riley's Accounting & Computing Services data migration service we can help you do just that. Data backup not included.

Hardware Support
Hardware Install/Upgrade/Repair - Riley's Accounting & Computing Services can install or upgrade any internal or external hardware device on your desktop or laptop computer. Examples of hardware devices that we install or upgrade include: hard drives, RAM (memory), network interface cards, CPU (processor), printers, scanners, video cards, monitors, CD-ROM drives, DVD-ROM drives, CD/DVD burners, modems, sound cards, speakers, webcams, digital cameras, CMOS batteries, external zip drives, and more. Hardware not included.

Software Support
Operating System Installation - Riley's Accounting & Computing Services will assist you in upgrading to the latest operating system or a fresh installation of your current operating system. This service includes formatting, or clearing off, your hard drive which makes your system run smoother and brings it back up to speed. Software and data backup/migration not included. High speed Internet required for critical update installation.

Install/Upgrade Single Software Title - Riley's Accounting & Computing Services can install or upgrade a single software title and all critical updates on your desktop or laptop. High-speed Internet required for critical update installation. Software not included.

Install/Upgrade/Repair Software Suite - Riley's Accounting & Computing Services can install, upgrade, or repair one software suite and all critical updates on a single desktop or laptop. Examples of software suites include: Microsoft Office, Internet Security packages, etc. High-speed Internet required for critical update installation. Software suite not included.

Computer Training/Tutoring
Computer Training - Riley's Accounting & Computing Services offers personalized training sessions relating to basic PC skills, getting the most from your software, navigating and searching the Internet, downloading music to your portable MP3 player, working with your digital pictures, and more.

PC Troubleshooting and Help
PC Troubleshooting/Diagnostics - Riley's Accounting & Computing Services can troubleshoot and diagnose problems with your software, hardware, Internet, email, operating system, and more. Through a series of system tests and diagnostic checks, we'll get to the root of your problem and advise you on the best possible solution.

Riley's Accounting & Computing Services can access your computer remotely without ever coming to your location. Many problems can be resolved by allowing us to access your system over the Internet saving you time and money.

As you can see we offer a wide range of computer support including computer repair, computer consulting, and general computer help so if you cannot find what you are looking for on this page. We can help!

Recycling Electronics
Each year, Americans generate approximately 2.4 million tons of used electronics, according to the U.S. Environmental Protection Agency and the General Services Administration. Don't toss them out with the trash. Instead, recycle electronics at a certified "eCycling" facility, which lessens pollution and helps support local jobs.

Improper disposal of electronics, such as illegal dumping, can harm people and the environment through the release of such substances as lead and mercury.

For more information about eCycling and to find local drop-off points, visit www.epa.gov and search for "eCycling." All visit http://www2.myecoville.com/us/pa/home for local drop-off locations and http://www.portal.state.pa.us/portal/server.pt?open=514&objID=589591&mode=2 for permanent drop-off locations.